PROJECT MANAGER: IMPLEMENTATION/ STAFF AUGMENTATION
Location: Seattle Washington
Description: Adecco is currently seeking to employ PROJECT MANAGER: IMPLEMENTATION/ STAFF AUGMENTATION right now, this vacancy will be placed in Washington. More details about this vacancy opportunity kindly read the description below. Title: Project Manager: Implementation/ Staff Augmentation Location: Redmond, WA Pay: $35.00-48.00 Hr Duration: Contract
JOB SUMMARY:
The Implementation Project Manager is responsible for planning, coordination, leading the execution and documentation of customer implementation projects. This is a telecommute position with minimal travel.
ESSENTIAL DUTIES AND RESPONSIBILITIES â€" Other duties may be assigned:
â€" Gain a complete understanding of customers’ patient and workflow processes. â€" Lead customer design meetings and capture and document customer design requirements. â€" Ensure that customer configurations conform to design principles and standards, are logical, and model the customer’s patient flow in a way that enhances workflow management. â€" Maintain information on customer installation details in a corporate database for easy retrieval to facilitate ongoing customer support. â€" Gain and maintain a detailed and technical understanding of software design and capabilities. â€" Meet or exceed corporate implementation goals. â€" Assist in the continuous improvement of customer implementation tools, processes and documentation. â€" Provide effective customer support, including technical support requests from customers via phone, fax or email. â€" Share in after-hours on-call support duties. â€" Provide work direction to assigned configuration specialists. â€" Interact effectively with customer project personnel. â€" Assist in the development and implementation of procedures for measuring customer satisfaction during and after installations. â€" Confer with appropriate internal technical staff for technical advice and problem solving. â€" Make product development recommendations based on customer input received. â€" Use appropriate computer tools to configure customer databases to implement design features as specified by the customer. â€" Maintain time log in connection with implementation and customer support activities.
SUPERVISORY RESPONSIBILITIES:
â€" May, as a member of implementation project teams, provide technical and schedule direction to one or more configuration specialists.
QUALIFICATIONS:
To perform this job successfully an individual must be able to perform each “Essential Duty†satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
â€" Bachelor’s degree in a business or technical field. â€" Strong PC literacy. â€" Familiar with PC network architecture and documentation tools. â€" Familiar with Sybase, Oracle or other database software. â€" Knowledge of Microsoft products, including CRM. â€" Must demonstrate the ability to successfully manage multiple technical projects. â€" Highly customer focused. â€" Commitment to customer care and building long-term relationships. â€" Excellent written and oral communication skills. â€" Demonstrated ability to capture technical and user requirements in an articulate and organized manner. â€" A professional, positive and enthusiastic attitude. â€" Strong project management, leadership and organizational skills. â€" Strong consultative approach to project leadership. â€" Demonstrated track record in facilitation of large, diverse groups to reach a consensus agreement on process. â€" Demonstrated track record of managing a defined sequence of tasks to completion within aggressive schedules, through individual effort and coordination of the work of others. â€" Ability to install, learn, use and leverage third-party “off-the-shelf†software tools. â€" Working knowledge of healthcare process flow, terminology and inter-organizational dynamics. â€" Excellent presence and credibility with Nursing and Clinical staff and management. â€" Three years of first-hand experience in hospital and/or clinical operations.
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If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to Adecco.
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This vacancy starts available on: Sat, 18 Aug 2012 14:56:01 GMT
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