Supervisor-Lab Operations 1.0fte 1530-0000 SJ (11389) career at Franciscan Health System in Tacoma

Franciscan Health System is hiring Supervisor-Lab Operations 1.0fte 1530-0000 SJ (11389) on Sun, 08 Dec 2013 06:48:03 GMT. and resolve operational or service issues (as received from physicians, nurses, clients and staff) in accordance with established standards; initiates and...

Supervisor-Lab Operations 1.0fte 1530-0000 SJ (11389)

Location: Tacoma Washington

Description: Franciscan Health System is hiring Supervisor-Lab Operations 1.0fte 1530-0000 SJ (11389) right now, this career will be placed in Washington. Detailed specification about this career opportunity kindly see the descriptions. Job Summary:
This job is responsible for the coordination and oversight of administrative and clinical activities relating to the daily operations of a laboratory function in accordance with established business objectives and applicable accreditation/regulatory requirements.

An incumbent serves as the point-person for issues impacting the assigned lab facility.

Work includes:
1) timely, responsive and cost-effective staffing/scheduling of lab professional and suppor! t staff for the assigned facility; 2)

serving as liai! son with various internal departments in coordinating and troubleshooting various business-related issues; and 3) directly supervising staff engaged in lab-related work activities.

An incumbent is a first-line “working supervisor”, and may spend a moderate amount of time (10%-20%) performing

laboratory work that requires professional licensure (e.g. MT, CLS, HEW/HHS or CLT).

Work is performed in accordance with established standards/guidelines

and requires knowledge of the concepts, professional standards and methodologies applicable to the laboratory discipline, and of applicable regulatory requirements sufficient to ensure quality and compliant operations and to exercise judgment and critical thinking in addressing issues.

Also requires expertise in supervising and evaluating the work of professional/support staff.

An incumbent works with higher level management on major operational or business decisions prior to i! mplementation

.

Essential Duties:
Supervises daily operations of the assigned laboratory to provide adequate coverage for all shifts and balance workflow to maximize utilization of resources; observes and monitors staff adherence to established policies, standards and procedures, and facilitates ongoing compliance of these and other applicable laboratory regulatory agencies (e.g. JCAHO, CAP, etc); establishes work priorities and schedules regular staff meetings to communicate pertinent information; monitors and troubleshoots escalated issues and resolves within defined scope of responsibility; promotes quality customer service through ongoing in-services/coaching/feedback.

Assigns, supervises and evaluates the work of subordinate staff engaged in technical and professional lab activities; interviews job candidates and makes hiring recommendations, ensuring that employees are qualified and properly trained to perform job duties; communic! ates performance objectives and evaluates individual performance; edits! and approves Kronos timecards; recommends merit-based pay increases; addresses performance management concerns and technical issues referred by subordinates as beyond their scope of authority; escalates significant incidents to higher-level management in accordance with established guidelines.

Receives notification from employees who are not able to report to work for assigned schedule (e.g. sick, FMLA, etc) or who are requesting planned time off (e.g. vacation, holidays, in-service training, etc); reviews schedule to determine whether request will result in coverage shortfall; adjusts existing schedules per established procedures for approved time off; contacts unscheduled employees to schedule for work in the event of an actual or potential staffing shortfall; may negotiate shift swaps or other arrangements to encourage employees to accept shift.; may produce reports for manager reflecting repeated short-notice occurrences.

Participates directly in staf! f development activities, to include LEAN and Rapid Process Improvement initiatives; coordinates the general orientation and training of assigned staff, and records/reports progress of individual employees; provides guidance on policies, regulations and general functions of the department; recognizes the need for, and ensures, the continuing education opportunities that are critical for maintaining and/or enhancing employee qualifications and skill levels; assists in the implementation of new procedures, instrumentation, technology upgrades by communicating and teaching new skills to staff.

Tracks and enters Quality Incident Monitor forms (QIMs) into tracking database; identifies and alerts manager of significant issues; suggests improvements to reduce incidents via LIS change forms and feedback to manager and staff.

Oversees the ordering of lab supplies and ensures adequate inventory is available and logged in according to established guidelines; alerts m! anager of reagent lot # or back-order situations.

Reviews QC o! n an as-needed basis, or at least monthly by each analyte; brings any pending concerns to the attention of the Lab Operations Mgr for final determination and corrective action.

Takes action to address and resolve operational or service issues (as received from physicians, nurses, clients and staff) in accordance with established standards; initiates and reviews IRIS incident reports according to established timelines; follows up on any unresolved issue(s) with manager in a timely manner, including coordinating with internal departments and/or external agencies as necessary; monitors and evaluates general customer service work practices and procedures, providing recommendations to improve operational efficiency and regulatory compliance.

Attends hospital operational meetings (e.g. Safety, Disaster Planning, etc) as representative of the assigned Lab, and communicates general information and upcoming changes to Lab Staff and Lab Operations Mgr.

Keep! s abreast of organizational initiatives and trends, technologies and regulatory requirements with potential for impacting matters within designated scope of responsibility; researches nature/scope of impact on existing activities and recommends effective solution/response.

May perform the professional duties of a Medical Technologist (refer to Medical Technologist job description, job code 2099) as necessary.

Performs related duties as required.

Qualifications

Education/Experience:
Bachelor of Science Degree in Medical Technology or related field of Laboratory Science, with registry as MT (ASCP) or CLS (NCA), and four years of related clinical laboratory experience as an MLT or MT, obtained in a hospital setting within the last 8 years.

Experience in a “lead,” MT Coordinator or supervisory role is strongly preferred.

License/Certification:
MT (ASCP), CLP (NCA), HEW/HSS, or MLT (ASCP) required.
Additional Responsibilities:
Demonstrates a commitme! nt to service, organization values and professionalism through appropriate conduct and demeanor at all times

Adheres to and exhibits our core values:
Reverence:
Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.

Integrity:
Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.

Compassion:
Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.

Excellence:
Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.

Maintains confidentiality and protects sensitive data at all times

Adheres to organizational and department specific safety standards and guidelines

! Works collaboratively and supports efforts of team members

Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

Catholic Health Initiatives and its organizations are Equal Opportunity Employers

Job

Management

Primary Location

WA-Tacoma-St Joseph Medical Center

Shift

2

Scheduled Hours per 2-week Pay Period

80

Weekends Required

Occasional

Status

Full Time
- .
If you were eligible to this career, please email us your resume, with salary requirements and a resume to Franciscan Health System.

If you interested on this career just click on the Apply button, you will be redirected to the official website

This career starts available on: Sun, 08 Dec 2013 06:48:03 GMT

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